Shipping Policy

Thank you for shopping with Desii Muse.

Processing Times

All orders are processed within 1–3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable).

Please note that processing times may be longer during product launches, sales periods, holidays, or other high-volume periods.

Shipping Within the UK

We currently ship throughout the United Kingdom.

Estimated delivery times:

Standard Shipping: 3–5 business days
Express Shipping (if available): 1–2 business days

Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before payment is completed.

We may occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

If tracking is available for your shipment, tracking information will be sent to the email address provided at checkout once your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping details are accurate at the time of purchase. Desii Muse is not responsible for orders shipped to an incorrect address provided by the customer.

Delayed or Lost Parcels

While we work with trusted courier partners, delivery delays can occasionally occur. If your parcel appears lost or significantly delayed, please contact us and we will assist in opening an investigation with the courier.